At LVG Legal , from our law offices in Monforte de Lemos, Ourense and Madrid , we champion the importance of protecting consumer rights . We offer our clients specialized legal services in consumer law , among other areas, to ensure that they are informed and supported at all times. If you still do not know the specific details of your rights as a consumer, we address the main ones below:
Right to information
As a consumer, you have the right to receive clear and complete information about the products or services you are purchasing. This includes details on prices, conditions, warranties and return policies.
Right to data protection
In a digital world, it is essential to protect your personal information . Consumers have the right to know how their information is used and stored, and to give or withdraw their consent.
Right to quality and safety
Products and services must meet quality and safety standards . If you experience problems due to unexpected defects or risks, as a consumer, you have the right to complain. And you should do it without hesitation.
Right to warranty
The warranty is a promise that the product will meet certain standards for a specific period . Consumers have the right to enforce such warranty and receive repair or replacement in case of defects.
Right to return
If you buy something and then change your mind, in many cases you have the right to return the product within a set time frame. This is especially important when shopping online.
How can LVG Legal help you?
Our team of lawyers specialized in consumer law are at your disposal in our offices in Monforte de Lemos, Ourense or Madrid to guarantee that your rights as a consumer are respected. We offer legal advice in cases of:
- Misleading advertising or unfair business practices : If you feel misled by advertising or business practices, we can help you seek compensation.
- Breach of Warranty: If a product fails to live up to its warranty promises, we are here to protect your rights and seek the most appropriate solution.
- Data protection: In such a digitalized world, privacy is essential. We help you exercise your rights related to data protection.
- Consumer litigation: If you are in a dispute with a business or distributor, we work tirelessly to resolve the problem in your favor.
At LVG Legal , we believe in a proactive approach to protecting our clients' rights. Whether you need advice in our offices in Monforte de Lemos (Lugo), Ourense, or Madrid , or through our online customer service in Spanish, Galician and English, we are at your disposal if you think that your rights have been violated.
Please feel free to contact us for more information on how we can help you protect your consumer rights. At LVG Legal we protect and defend them with passion and commitment.